Transform Your Home with Expert DIY Guidance

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Privacy Policy

Last Updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, request consultation services, or contact us. This includes:

• Personal identification information (name, email address, phone number)
• Project details and home improvement requirements
• Communication preferences and consent records
• Technical information about your use of our website

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our DIY consultation services
• Communicate with you about your projects and our services
• Send you updates and marketing communications (with your consent)
• Analyze and improve our website and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information. You may also withdraw consent for marketing communications at any time.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 (503) 555-0147.

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Terms of Service

Last Updated: December 2024

1. Acceptance of Terms

By accessing and using TrustyDIY Solutions' services, you accept and agree to be bound by the terms and provision of this agreement.

2. Description of Service

TrustyDIY Solutions provides professional DIY consultation, project planning, tool and material supply, and ongoing support for home improvement projects.

3. User Responsibilities

Users are responsible for:

• Providing accurate information about their projects
• Following safety guidelines and local building codes
• Using tools and materials appropriately
• Obtaining necessary permits for their projects

4. Service Limitations

Our consultation services are advisory in nature. We are not responsible for:

• Structural damage resulting from improper implementation
• Compliance with local building codes and regulations
• Third-party contractor work or materials not supplied by us

5. Satisfaction Guarantee

We offer a 100% satisfaction guarantee on our consultation services. If you're not completely satisfied, contact us within 30 days for a full refund.

6. Limitation of Liability

TrustyDIY Solutions' liability is limited to the amount paid for our services. We are not liable for indirect, incidental, or consequential damages.

7. Contact Information

For questions about these Terms of Service, contact us at [email protected] or call +1 (503) 555-0147.

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Cookie Policy

Last Updated: December 2024

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our site.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled. They include cookies for security, network management, and accessibility.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website, helping us improve our services and user experience.

Marketing Cookies

With your consent, we use marketing cookies to show you relevant advertisements and measure the effectiveness of our marketing campaigns.

3. Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

4. Third-Party Cookies

We may use third-party services that place cookies on your device. These services have their own privacy policies and cookie practices.

5. Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

6. Contact Us

If you have questions about our use of cookies, please contact us at [email protected].

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GDPR Compliance

Last Updated: December 2024

1. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right to Access: You can request copies of your personal data
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your personal data
• Right to Restrict Processing: You can request limitation of data processing
• Right to Data Portability: You can request transfer of your data
• Right to Object: You can object to certain types of processing

2. Lawful Basis for Processing

We process your personal data based on:

• Your explicit consent for marketing communications
• Contractual necessity for providing our services
• Legitimate interests in improving our services
• Legal obligations we must comply with

3. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in our Privacy Policy or as required by law.

4. International Transfers

If we transfer your data outside the EU, we ensure appropriate safeguards are in place to protect your information.

5. Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at [email protected].

6. Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with GDPR requirements.

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DMCA Policy

Last Updated: December 2024

1. Copyright Policy

TrustyDIY Solutions respects the intellectual property rights of others and expects our users to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

2. Filing a DMCA Notice

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing and its location
• Your contact information (address, telephone number, email address)
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act

3. Designated Agent

Send DMCA notices to our designated agent:

DMCA Agent
TrustyDIY Solutions
2847 SE Division Street
Portland, OR 97202
Email: [email protected]
Phone: +1 (503) 555-0147

4. Counter-Notification

If you believe your content was removed in error, you may file a counter-notification with the same contact information listed above.

5. Repeat Infringers

We will terminate the accounts of users who are determined to be repeat infringers.